Welcome to the online grocery shopping website grocerhub.pk. Please review the following TERMS AND CONDITIONS that govern the use of the grocerhub.pk website. By favoring us with your purchase, it means that you have read, understood and fully accept the TERMS AND CONDITIONS thereof. Note: These Terms and Conditions may subject to change from time to time.
Prices on Grocer Hub
The items displayed on the site are subject to the availability. The prices on Grocer Hub are fixed and non-negotiable. These products are sold on the prices that are made after all the taxes. That is how you will only pay the price that is mentioned under a product on our website. We strive to constantly review and keep our prices highly competitive in order to provide you with great values every day.
Use of the Site
It is the responsibility of parents or guardians to supervise the conduct of minors who enter the site.grocerhub.pk may cancel or restrict your account if any improper use of the site and the services offered therein is detected, understanding as improper use, but not limited to, the following cases: Use the Website to resell products and any other commercial use of the Website or the Contents of the Site. The use of automated mechanisms or tools or similar technology whose purpose is to extract, obtain or collect, directly or indirectly, any information contained in the site. Any attempt to modify, adapt, translate, or convert the formats or computer programs of the Website or its contents. Use the HTML codes available to a third party. Collect and use product descriptions. Copy, imitate, replicate for use on mirror servers, reproduce, distribute, publish, download, display or transmit any Content from the Site (including trademarks) in any form or by any means; This restriction includes, but is not limited to, the following media: electronic, mechanical, photocopying, recording or any other media. Access data not intended for the user or log in to a server or account in which the user is not authorized to access. Attempting to interfere with the service to any user, host, or network, including, without limitation, by sending viruses to the Site, overloading, flooding, spam, mail bombing, or crashes. Send unsolicited mail, including promotions and / or advertising of products or services. Forge any TCP / IP header or any part of the header information in any email or newsgroup. Attempt or carrying out fraudulent activities among which are, without limitation, the falsification of identities or forms of payment. All registration and billing information provided must be true and accurate. Providing any false or inaccurate information constitutes a breach of these TERMS AND CONDITIONS. By confirming your purchase and completing the payment process, you agree to accept and pay for the items ordered, as well as the billing information provided to invoicing Grocer Hub. By using this site, you agree not to use any device or software to interfere or attempt to interfere with the correct use of this site or any activity carried out on it. You are obliged on this site not to use or attempt to use any machine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site.
Information; Prices, Products and Contents
The information on the products advertised on our site is exact and attached to their characteristics; However, if due to a manufacturer error, the item contains any characteristics other than what was advertised, you can return it, delivering its original packaging and accessories within the period established in the Returns section. We accurately display the colors of our products on the site. However, the actual colors you see will depend on your monitor, we cannot guarantee that any of the colors shown on your monitor are exact, we remind you that the images or photographs provided by the suppliers are for illustrative purposes and are exposed to you in guidance mode. We recommend that you always verify the purchase conditions before placing your order, in order to make sure of the terms, conditions and restrictions that may apply to each product. The above, regardless of the shipping costs that may or may not be generated. These amounts will be indicated to you before placing your order, so that you can decide whether to accept them and complete your purchase.
The user orders the merchandise online and Grocer Hub delivers it to the address specified by the user. If the user selects pick up delivery and the time at which they wish to collect their order: a) The customer only pays and collects their order there b) In all cases it is necessary to present an official identification of the person who receives the order
Return and Refund Policy
If you wish to cancel your order, you can do so before receiving our confirmation call. Once confirmed by phone, there will be no cancellations. If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within 24 hours. We will offer return or refund. Grocer Hub ensures customer satisfaction at its fullest so we are offering a convenient and hassle-free cancellation policy. You can cancel your order any time before it is confirmed on the call and the order is on its way. You can also reject the delivery once you get a confirmation call or ask for replacement if you are unsatisfied with any product. In case of a return, you have to deliver the product to us in a sealed and original packaging. The unpackaged product will not be subjected to return and no refund policy will be implemented in such a case. You can cancel your order or request a refund by simply calling 042 37379555 or 00923077073707. Security Measures On our site we offer security and confidentiality to your information since we have a secure server protocol, in such a way that the information sent is transmitted encrypted to ensure its protection. To verify that you are in a protected environment, make sure an (? https?: //) in the navigation bar.